It Business Systems Analyst (On-Site Position)

AI Summary

Job Description

Identify, analyze, and interpret trends in complex data sets. Develop procedures, forms, and work measurements for process improvement. Create presentations and charts for data dissemination. Write and edit manuals for procedures and policies. Perform market research and interpret data for reports. Develop and update technical documentation.

Hard Requirements

• Ability to identify data from primary or secondary data sources
• Proficiency in writing clear and concise technical and non-technical materials using authoring tools
• At least 3+ years’ experience writing clear and concise technical documentation
• At least 10+ years of general cross-functional technology experience
• Bachelor’s degree or equivalent work experience, certifications, and training
• Proficiency in using computer systems and associated software applications
• Problem-solving skills associated with software applications
• Strong proficiency using/building in Jira
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Publisher, Project, Visio, Teams, OneDrive), Adobe Pro, PowerBI, other DB tools
• Possess a valid Driver's License
• Acquire a Virginia Driver's License within 60 days after the date of hire

Soft Requirements

• Cross-functional experience in the technology industry with writing experience
• Fast learner, self-motivated, and able to manage multiple deliverables simultaneously
• Ability to learn and understand functionality of varied enterprise systems and software applications
• Ability to lead JAD sessions and/or facilitate meetings
• Ability to translate technical details into functional business language
• Support software testing documentation activities
• Working knowledge of technology and engineering processes
• Ability to effectively convey information and work well in a structured environment
• Ability to communicate effectively with different levels of management
• Good critical and analytical thinking
• Proven ability to self-edit work effectively
• Excellent organization, strong written/verbal communications and writing styles with an eye for detail
• Ability to grasp complex software, learn quickly and work within tight deadlines
• Ability to handle multiple tasks simultaneously and meet multiple deadlines
• Excellent written and verbal communication skills