Crm Manager M/F/D

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Countries
Germany
Job Types
sales & business development
Experience
managers
Organization Types
tourism & hospitality, transportation & mobility
Location
Munich
Posted Date
Company
Flix

AI Summary

Job Description

Analyze customer behavior and affinities to identify relevant offers, create and implement multichannel CRM communications across email, push, in-app and web, and continuously test and optimize performance. Coordinate with CRM colleagues and cross-functional teams to support customer engagement and retention.

Hard Requirements

  • At least 3 years of experience in customer communications, ideally in CRM or digital marketing
  • Ability to interpret customer behavior data and derive insights
  • Strong stakeholder management, clear communication and prioritization skills
  • Ability to develop and present concepts and presentations independently
  • Excellent writing skills for audience-specific customer communications
  • Fluent German and English
  • Degree in marketing, business administration, communications, or a comparable qualification

Soft Requirements

  • Experience with a CRM tool; Braze knowledge is a strong plus

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