002-09-2026 Superviseur Terrain & Contrôleur De Risque / Bukavu Et Kinshasa

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Countries
DRC
Job Types
other
Experience
managers
Organization Types
nonprofits
Location
RDC : BUKAVU et KINSHASA
Posted Date
Company
GiveDirectly

AI Summary

Job Description

The Field Supervisor & Risk Controller will ensure GiveDirectly provides excellent service to donors and beneficiaries. This role involves synthesizing performance information, successes, and challenges. The individual will lead a program audit team to monitor, detect, and resolve program risks like fraud and security violations through field investigations. Responsibilities include overseeing the entire program audit process, managing team performance, achieving investigation goals, fostering a mentorship culture, tracking risk trends, and identifying mitigation opportunities.

Hard Requirements

  • Minimum Bachelor's degree or Master's in a related field (Relief/humanitarian intervention, community development, social work, field compliance/monitoring & evaluation)
  • Over 4 years of experience working with vulnerable communities
  • Professional experience in a similar role (e.g., risk management, beneficiary protection and safeguarding, fraud prevention)
  • Strong understanding of local community governance structures
  • Excellent critical thinking and decision-making skills
  • Strong ability to exercise discernment in solving complex problems
  • Proficiency in digital tools (smartphone, tablet, computer for data recording, Google Workspace, Excel, Salesforce)
  • Experience working within humanitarian organizations and international NGOs
  • Fluency in English and French

Soft Requirements

  • Ability to handle complaints politely, empathetically, and professionally
  • Excellent interpersonal skills and ability to show respect and openness to individuals from different social and cultural backgrounds
  • Strong emotional intelligence and excellent interpersonal skills, especially for communicating with people living in vulnerable communities
  • Strong interest in promoting GiveDirectly's distinctive values and mission
  • Ability to foster an effective team culture
  • Willingness to uphold protection and safeguarding of recipients as a priority

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