Fleet Manager - Last Mile(Delhi) - Contractual
- Countries
- India
- Job Types
- operations
- Experience
- managers
- Organization Types
- tourism & hospitality, transportation & mobility
- Location
- Delhi
- Posted Date
- Company
- Flix
AI Summary
Job Description
Lead daily last-mile ground operations and real-time traffic control across Delhi NCR hubs. Coordinate cab dispatches with bus schedules, resolve disruptions, manage ground-team rosters and performance, oversee cab-operator SLAs and partnerships, and improve the passenger experience through feedback and corrective actions.
Hard Requirements
- 3–6 years of experience in ground operations, last-mile logistics, fleet coordination, transport operations, or a similar field
- Experience managing frontline teams and third-party vendors or operators
- Understanding of punctuality- and SLA-driven operations
- Comfort making real-time operational decisions on the ground
- Ability to use dashboards, spreadsheets, and reporting to guide action
- Strong stakeholder management and communication skills
- Customer-first approach and quick problem-solving
- Willingness to work shifts, be on the ground, and remain reachable during operational hours
- Proficiency in English and Hindi
Soft Requirements
- Working knowledge of Delhi NCR geography, traffic patterns, and transport hubs
- Bachelor’s degree preferred