Order Management Analyst
- Countries
- USA
- Job Types
- other
- Experience
- mid
- Organization Types
- government & public sector, robotics
- Location
- Washington, DC - Seattle
- Posted Date
- Company
- Axon
- Salary
- USD57,000.0 - USD91,200.0 annually
AI Summary
Job Description
As an Order Management Analyst, you will ensure accuracy and efficiency in order-to-cash operations. You will manage bookings workflows, validate orders, interpret contracts, and resolve complex order issues. You will partner with Sales, Finance, and Fulfillment teams to ensure timely order processing and customer satisfaction.
Hard Requirements
- 4+ years of experience in Order Management, Revenue Operations, or Order-to-Cash environments
- Proven ability to independently manage complex global transactions
- Strong understanding of revenue controls, audit requirements, and booking compliance
- Advanced proficiency in ERP and CRM systems (e.g., Salesforce, D365, SAP, NetSuite, or similar)
- Strong analytical skills and experience using reporting tools (Excel, Sigma, or similar platforms)
Soft Requirements
- Ability to influence cross-functional stakeholders
- Drive resolution in ambiguous situations
- Continuous improvement mindset
- Experience implementing process enhancements or automation