Implementation Consultant
- Countries
- Remote, Canada
- Job Types
- operations
- Experience
- mid
- Organization Types
- transportation & mobility, logistics & supply chain
- Location
- Toronto - Montreal - Vancouver - Calgary - Edmonton - Remote
- Posted Date
- Company
- Samsara
- Salary
- USD79,204.55 - USD102,500 annually
AI Summary
Job Description
Manage deployment of Samsara's IoT solutions for Mid-Market customers, ensuring quick time to value. Create launch plans and roadmaps, track adoption and account health, run training sessions, demonstrate technology, and work cross-functionally with Sales, Support, Sales Engineering, and Product while building strong customer relationships.
Hard Requirements
- 2-4+ years in senior Customer Success, account management, or strategic consulting
- English and French fluency
- Strong priority management and high emotional intelligence
- Experience supporting technical products
- Excellent consultative skills with end-to-end system implementations
- Track record building trust with diverse stakeholders
- Diplomacy, tact, and poise under pressure
- Bachelor's degree from a 4-year institution
Soft Requirements
- Mid-Market SaaS experience
- Strong bias for action and big-picture thinking
- Experience serving large, complex B2B SaaS customer base
- Thrives in unstructured, fast-paced, change-heavy environment