Trust & Safety Investigator I
- Countries
- USA
- Job Types
- operations
- Experience
- entry
- Organization Types
- startups, transportation & mobility
- Location
- USA
- Posted Date
- Company
- Turo
- Salary
- $58,000.0 - $68,000.0 annually
AI Summary
Job Description
Investigate and resolve risk-related cases including fraudulent activity and missing vehicles to ensure marketplace safety. Act as a liaison for escalations, manage caseloads, and communicate trends to management. Develop a deep understanding of risk signals and identify fraudulent activity.
Hard Requirements
- 2+ years of Investigations, Trust and Safety, Loss Prevention, Fraud or Risk Management experience
- Superb and dynamic communication, interpersonal, and investigative skills
- Commitment to high responsiveness and availability
- Strong ability to prioritize
- Can quickly adapt to new technology and systems
- BA/BS or work equivalent required
Soft Requirements
- Ability to work in a fast-paced environment
- Drive and embrace change
- Team player with a positive mental attitude
- High energy, high integrity, strong work ethic, enthusiasm
- Sense of humor
- Commitment to the mission