Enterprise Customer Success Manager
- Countries
- USA
- Job Types
- sales & business development
- Experience
- managers
- Organization Types
- climate & sustainability, startups
- Location
- Chicago
- Posted Date
- Company
- Too Good To Go
- Salary
- USD85,000 - USD100,000 annually
AI Summary
Job Description
Manage a portfolio of strategic enterprise partners for Too Good To Go's US business. Own account health from onboarding through expansion, drive meals saved and account growth, run QBRs and client meetings, analyze store data to manage risks, train new stores, pitch the full product portfolio, and collaborate with Sales, Store Operations, and Marketing to ensure partner success.
Hard Requirements
- Previous experience in sales, customer success, business development, or account management selling into VP+
- Industry experience in food, hospitality, media, or technology
- Strong accountability managing and meeting KPIs
- Master communicator with strong commercial acumen
- Proactive, solution-focused mindset
- Polished, detail-oriented, humble and collaborative attitude
- Data analysis skills for performance reports and projections
- Enthusiasm for sustainability and food waste reduction
- Experience with Salesforce, Ninja, Looker, Asana, Google Drive
- Strong project management and organizational skills
Soft Requirements
- Experience with value-based selling and/or MEDDICC methodology
- Bachelor's degree in business, marketing, or related field