Program Director

AI Summary

Job Description

The Program Director will oversee a portfolio of high-impact programs, managing a team and setting strategic direction. Responsibilities include ensuring excellent execution, maintaining external relationships, and driving systemic change through technology, policy, and government service delivery. The role involves portfolio oversight, people management, strategy development, and external relationship building.

Hard Requirements

• 8+ years of experience in program development, policy, or government service delivery
• Some experience working within or directly alongside government
• Familiarity with agile or iterative program delivery approaches
• Experience collaborating with product and engineering teams
• 3+ years of experience managing teams, including direct management of at least one people manager
• Proven track record of owning complex, multi-stakeholder program delivery
• Deep familiarity with at least one of Code for America's program areas (Safety Net, Tax, or Criminal Justice)
• Demonstrated ability to build and sustain trusted relationships with federal and state agency leadership, county partners, and community-based organizations
• Strong understanding of government service delivery structures and policy landscape
• Excellent written and verbal communication skills
• Ability to manage multiple programs simultaneously
• Willingness to travel 15–25% of the time

Soft Requirements

• Curiosity about emerging AI tools and a commitment to using them responsibly and effectively
• A deep commitment to Code for America's mission
• Experience contributing to cultivation or business development work
• Experience working in or alongside civic tech organizations or technology-forward government reform initiatives
• Experience with AI tools or technology-assisted service delivery in a government or social sector context
• Proficiency in languages other than English
• Experience managing philanthropic grant requirements