Technical Operations Manager, Commercial

AI Summary

Job Description

As a Technical Operations Manager, you will be the primary technical contact for clients, managing a portfolio of solar PV and energy storage assets. Responsibilities include reviewing service reports, conducting client check-ins, investigating performance issues, coordinating service activities with field partners, and owning the technical aspects of the Commercial BESS program.

Hard Requirements

• 3+ years of hands-on experience as a solar technician, installer, OEM field service engineer, or similar
• 2+ years of experience in Commercial Solar
• Hands-on experience with 1000V+ DC systems, 3-phase AC interconnections, and advanced system diagnostics for projects exceeding 500kW
• 4+ years of professional experience in the solar energy industry or equivalent scope
• Familiarity with energy storage technologies
• Experience with solar monitoring DAS platforms and interpreting system design drawings
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), G Suite, and CRM systems (Salesforce, Zendesk, etc.)

Soft Requirements

• Ability to manage multiple priorities and make independent decisions
• Strong organizational, process-driven, and detail-oriented approach
• Willingness to learn new skills and adapt to evolving business needs
• Ability to excel in high-pressure situations and de-escalate tensions
• Clear and professional written and verbal communication skills