Workflow Automation Analyst
- Countries
- India
- Job Types
- software & tech
- Experience
- mid
- Organization Types
- startups, unknown
- Location
- Bengaluru
- Posted Date
- Company
- Ethos Life
AI Summary
Job Description
Map and redesign business processes with cross-functional teams, translate operational needs into workflow requirements, build and deploy workflow automations using Zapier, n8n, CRM workflows, and AI-enabled data pipelines, establish QA/monitoring practices, manage Jira sprints, maintain documentation, and mentor junior team members.
Hard Requirements
- 3+ years hands-on workflow automation experience (Zapier, n8n, Make, CRM workflows)
- Experience mapping business processes and translating them into requirements
- History of leading process redesign across teams
- Experience building data pipelines and AI-enabled workflows
- Strong analytical skills for diagnosing process issues and measuring impact
- Experience testing, monitoring, troubleshooting, and documenting workflows
- Ability to manage multiple builds and communicate tradeoffs
- Proactive ownership with ambiguous requirements
Soft Requirements
- Experience with Snowflake and Hex
- Working knowledge of SQL or Python
- Familiarity with APIs, webhooks, and data integrations
- Ability to explain technical workflows to non-technical partners