Bus Operator (Ft) Trainee

AI Summary

Job Description

Operates a transit vehicle to transport passengers, adhering to schedules and safety regulations. Performs pre-trip inspections, provides passenger information, and collects fares. Responds to radio communications, writes reports, and ensures safe operation under various conditions, including assisting passengers with disabilities.

Hard Requirements

• Ability to comprehend and operate bus on all streets in Chesapeake, Hampton, Newport News, Norfolk, Portsmouth, and Virginia Beach
• Ability to operate vehicle under safest possible conditions
• Ability to successfully complete the Bus Operator Training Program
• Ability to read, write and speak English
• History of satisfactory attendance
• Ability to read and understand maps and timetables
• Working knowledge of relevant equipment, policies, procedures, and strategies
• Extensive knowledge of defensive driving techniques, safety guidelines; customer service procedures and Standard Operating Procedures
• Ability to see details from a distance and make sound judgment on objects
• Ability to recognize when something is going wrong and quickly respond to situations
• Ability to listen, understand and carry out information, ideas, and direction
• Proficiency in using computer systems and associated software applications
• Basic problem-solving skills associated with software applications
• Perform all job duties and responsibilities in a safe manner
• Promote safety awareness and follow safety procedures and policies
• High School graduate and/or equivalent GED
• Two years public driving experience or five years of related work experience
• One year of customer service experience
• CDL Class B license and/or CDL permit
• Ability to acquire a valid Virginia CDL Class B license with air brake and passenger endorsements within sixty (60) days of employment
• Ability to pass DOT physical examination
• Successfully complete Hampton Roads Transit’s bus operations training program
• Successfully pass a job-related agility assessment
• Pass federal government background screening process for local military installation access
• Climb and descend bus steps
• Climb up and down the stairwell
• Ability to walk approximately ¼ mile in all weather
• Ability to bend at the knees or squat to perform various pre-trip requirements
• Able to lift up to 50 lbs
• Ability to kneel, bend and squat at wheelchair securement positions
• Excellent night vision

Soft Requirements

• Customer service oriented
• Energetic
• Ability to establish and maintain good public relations and effective working relationships with others
• Ability to use prudent judgment and common sense in making quick, safe decisions
• Ability to adapt to constantly changing operating environments
• Ability to effectively communicate, both orally and in writing, in a courteous, professional manner
• Ability to provide good customer service by attending to the needs of a diverse customer base in a sensitive manner
• Ability to work and maintain professional composure while under stress and pressure
• Social perceptiveness skill
• A high degree of maturity, courtesy, memory, and concentration