Process Automation Specialist (M/F/D)

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Countries
Portugal
Job Types
software & tech
Experience
mid
Organization Types
tourism & hospitality, transportation & mobility
Location
Lisbon
Posted Date
Company
Flix

AI Summary

Job Description

Design and deliver end-to-end automated processes on the Celonis platform to resolve customer cases without human intervention. Responsibilities include data integration, modeling, automation development using Celonis Action Flows and Process Orchestrator, ensuring reliability, and collaborating with business users and IT.

Hard Requirements

  • 3+ years hands-on building production automations on process orchestration or automation platforms (Celonis is a strong plus).
  • Proven end-to-end delivery experience.
  • Owned and shipped solutions handling transactions at scale (1M+ annually).
  • Working SQL and data modelling basics.
  • Solid understanding of core operational systems (CRM, ticketing, order management, ERP) and their integrations (REST/SOAP APIs, JSON, XML).
  • Ability to independently read API documentation and reason about data flow.

Soft Requirements

  • Hybrid profile: thrive in a technical-business role, gather requirements, and explain technical decisions to non-technical stakeholders.
  • Clear written documentation and communication in English.
  • Conversational automation experience: connecting automated workflows to chatbot or voicebot platforms is a plus.

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