Software Engineering Manager, Forward Deployed Engineering
- Countries
- USA
- Job Types
- software & tech
- Experience
- managers
- Organization Types
- government & public sector, robotics
- Location
- Sterling
- Posted Date
- Company
- Axon
- Salary
- USD150,000 - USD240,000 annually
AI Summary
Job Description
Lead the Forward Deployed Engineering team owning technical outcomes at critical Dedrone customer sites. Hire and develop engineers, resolve live site issues, run incident response and root-cause analysis, drive escalations to product fixes, improve runbooks and acceptance tests, and coordinate deployments across teams. Onsite in Sterling, VA with ~50% travel.
Hard Requirements
- 5+ years software development experience or equivalent engineering background
- 2+ years engineering leadership (hiring, managing, developing engineers)
- Technical judgment to review designs and code, hands-on during live incidents
- Production operations experience (incident response, RCA, runbooks, monitoring)
- Linux and networking depth for live triage and root-cause analysis
- Hands-on experience with AI-assisted engineering tools
- Clear communication with customers, installers, and senior leaders
Soft Requirements
- Experience working across teams without direct authority