Transportation Customer Support Specialist

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Countries
USA
Job Types
sales & business development, operations
Experience
mid
Organization Types
logistics & supply chain, transportation & mobility
Location
Exton
Posted Date
Company
Uber Freight

AI Summary

Job Description

Oversee daily invoice processing for timely payment execution at Uber Freight. Resolve billing and invoicing discrepancies with carriers, maintain rate structures and pricing agreements, correspond about detention and accessorial charges, review contracts to identify discrepancy root causes, process approved invoices, and support internal teams with financial information.

Hard Requirements

  • High school diploma or GED equivalent
  • Minimum 1-2 years of related experience

Soft Requirements

  • Customer service background
  • Service-related industry experience
  • Knowledge of the freight industry
  • Basic proficiency with Microsoft Office Suite/Google Workspace

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