Transportation Customer Support Specialist
- Countries
- USA
- Job Types
- sales & business development, operations
- Experience
- mid
- Organization Types
- logistics & supply chain, transportation & mobility
- Location
- Exton
- Posted Date
- Company
- Uber Freight
AI Summary
Job Description
Oversee daily invoice processing for timely payment execution at Uber Freight. Resolve billing and invoicing discrepancies with carriers, maintain rate structures and pricing agreements, correspond about detention and accessorial charges, review contracts to identify discrepancy root causes, process approved invoices, and support internal teams with financial information.
Hard Requirements
- High school diploma or GED equivalent
- Minimum 1-2 years of related experience
Soft Requirements
- Customer service background
- Service-related industry experience
- Knowledge of the freight industry
- Basic proficiency with Microsoft Office Suite/Google Workspace