Manager, Enterprise Implementation - Core
- Countries
- Remote, USA
- Job Types
- operations
- Experience
- managers
- Organization Types
- transportation & mobility, logistics & supply chain
- Location
- Denver - Remote
- Posted Date
- Company
- Samsara
- Salary
- USD109,480 - USD165,600 year
AI Summary
Job Description
Lead a team of Enterprise Implementation Consultants deploying Samsara's connected operations platform for large accounts. Manage team performance against KPIs/OKRs, own executive stakeholder relationships and escalations, coach consultants through complex multi-site implementations, drive process improvements, and hire and develop a high-performing inclusive team.
Hard Requirements
- 4+ years managing a services team with complex enterprise deployments
- Experience implementing enterprise (medium/high touch) accounts
- Experience managing escalations and executive stakeholders
- Experience with customer success CRM like Gainsight or PSA tools
- Strong problem-solving skills
- Comfort in fast-paced, change-heavy environment
- Bachelor's degree from a 4-year institution
Soft Requirements
- SaaS and/or IoT/hardware implementation experience
- Project/program management experience (PMP or similar)