Enterprise Customer Success Manager
- Countries
- USA, Hybrid
- Job Types
- sales & business development
- Experience
- managers
- Organization Types
- climate & sustainability, startups
- Location
- New York City - Hybrid
- Posted Date
- Company
- Too Good To Go
- Salary
- USD85,000 - USD115,000 yearly
AI Summary
Job Description
Manage a portfolio of key enterprise accounts, building relationships with senior stakeholders. Drive account growth and meals saved through data-driven strategies, lead QBRs, onboard and train stores, manage risks, provide consultative food-saving recommendations, and collaborate with Sales, Store Operations, and Marketing to ensure retention and partner success.
Hard Requirements
- Previous experience in sales, customer success, business development, or account management selling into VP+
- Industry experience in food, hospitality, media, or technology
- Strong accountability and ability to meet KPIs
- Master communicator with strong presentation skills
- Strong commercial acumen and assertiveness
- Proactive, solution-focused mindset with growth and curiosity
- Polished, detail-oriented, humble, collaborative attitude
- Data analysis skills for performance reports and projections
Soft Requirements
- Experience with value-based selling or MEDDICC methodology
- Bachelor's degree in business, marketing, or related field
- Enthusiasm for sustainability and food waste reduction