Enterprise Customer Success Manager

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Countries
USA, Hybrid
Job Types
sales & business development
Experience
managers
Organization Types
climate & sustainability, startups
Location
New York City - Hybrid
Posted Date
Company
Too Good To Go
Salary
USD85,000 - USD115,000 yearly

AI Summary

Job Description

Manage a portfolio of key enterprise accounts, building relationships with senior stakeholders. Drive account growth and meals saved through data-driven strategies, lead QBRs, onboard and train stores, manage risks, provide consultative food-saving recommendations, and collaborate with Sales, Store Operations, and Marketing to ensure retention and partner success.

Hard Requirements

  • Previous experience in sales, customer success, business development, or account management selling into VP+
  • Industry experience in food, hospitality, media, or technology
  • Strong accountability and ability to meet KPIs
  • Master communicator with strong presentation skills
  • Strong commercial acumen and assertiveness
  • Proactive, solution-focused mindset with growth and curiosity
  • Polished, detail-oriented, humble, collaborative attitude
  • Data analysis skills for performance reports and projections

Soft Requirements

  • Experience with value-based selling or MEDDICC methodology
  • Bachelor's degree in business, marketing, or related field
  • Enthusiasm for sustainability and food waste reduction

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