Sr. Content Developer
- Countries
- Remote, Mexico
- Job Types
- software & tech
- Experience
- late
- Organization Types
- transportation & mobility, logistics & supply chain
- Location
- Mexico - Remote
- Posted Date
- Company
- Samsara
AI Summary
Job Description
Design and build AI-powered workflows for creating, reviewing, and maintaining knowledge content, such as agentic drafting pipelines and outdated-content flagging. Own content operations projects end to end, improve processes and standards, track content KPIs, and create accurate customer documentation with SMEs.
Hard Requirements
- Bachelor's degree or equivalent experience
- 6+ years in operations, program management, knowledge management, technical writing, content development, or related field
- Hands-on experience building AI solutions to operational problems
- Experience owning projects from start to finish
- Experience creating or maintaining technical content
- Track record of solving problems independently
- Clear cross-functional communication
Soft Requirements
- Experience connecting AI tools to systems via APIs, automation platforms, or MCP servers
- Experience structuring content for AI retrieval
- Proficiency in Jira and Agile/Scrum
- Experience with Confluence and Zendesk
- Experience with Databricks or SQL for data queries and dashboards
- Background in knowledge management or technical writing