Strategic Implementation Consultant
- Countries
- Remote, USA
- Job Types
- operations
- Experience
- mid
- Organization Types
- transportation & mobility, logistics & supply chain
- Location
- USA - Remote
- Posted Date
- Company
- Samsara
- Salary
- USD100,406 - USD153,409 annual
AI Summary
Job Description
Manage deployment of Samsara's IoT platform for Enterprise customers, owning the post-sale relationship through onboarding, adoption, and renewal. Create launch plans and roadmaps, track implementation progress and account health, run trainings and demos, juggle multiple engagements, work cross-functionally with Sales, Support, and Product, and mentor Customer Success teams.
Hard Requirements
- 6+ years in senior Customer Success, account management, or strategic consulting
- Experience with technical products
- Solutions-oriented with strong problem solving
- Excellent consultative skills with end-to-end system implementation experience
- Track record building trust with executives, leadership, and end users
- High emotional intelligence and strong priority management
- Diplomacy and tact under pressure
- Bachelor's degree from a 4-year institution
Soft Requirements
- Enterprise SaaS experience
- Experience supporting Fortune 500-scale business solutions