Transit Event Customer Service
- Countries
- USA
- Job Types
- sales & business development
- Experience
- entry
- Organization Types
- construction & infrastructure, transportation & mobility
- Location
- Baltimore
- Posted Date
- Company
- Benesch
- Salary
- USD17.0 - USD18.0 hour
AI Summary
Job Description
Assist Maryland Transit Administration (MTA) customers, particularly those with disabilities, to ensure equitable use of transit facilities. Responsibilities include directing customers, assisting with fare machines, inspecting stations for cleanliness and safety, and providing customer support during bus bridge/shuttle operations due to construction.
Hard Requirements
- 18 years or older with a high school diploma or GED
- Own a working cell phone with WiFi/data capability
- Ability to stand for 4-12 hours
- Competence in using apps
- Advanced knowledge of public transportation in Baltimore (Bus, Light Rail, Metro)
Soft Requirements
- Good customer service skills
- Willingness to learn the Transit App