Process Automation Engineer (Celonis) (M/F/D)

AI Summary

Job Description

Design and deliver end-to-end automated processes on the Celonis platform to resolve customer cases without human intervention. Responsibilities include data integration, modeling, automation development using Celonis Action Flows and Process Orchestrator, ensuring reliability and scalability, and collaborating with business users and IT.

Hard Requirements

• 3+ years hands-on building production automations on process orchestration or automation platforms.
• Celonis experience (Data Integration, PQL, Knowledge Models, Action Flows, Process Orchestrator) is a strong plus.
• Experience with platforms such as n8n, Camunda, UiPath, Power Automate, or Make is relevant.
• Proven end-to-end delivery experience.
• Owned and shipped solutions handling transactions at scale (1M+ annually).
• Working SQL and data modeling basics.
• Solid understanding of how core operational systems work (CRM, ticketing, order management, ERP).
• Fluent in how these systems integrate: REST and SOAP APIs, authentication mechanisms, webhooks, rate limits, and data exchange formats (JSON, XML).
• Ability to independently read API documentation, navigate integration patterns, and reason about data flow across system boundaries.

Soft Requirements

• Hybrid profile: thrive in a technical-business role, gather requirements, and explain technical decisions to non-technical stakeholders.
• Clear written documentation and communication in English.
• Conversational automation experience: hands-on experience connecting automated workflows to chatbot or voicebot platforms is a plus.