Engineering Manager, Field Service
- Countries
- Remote, India
- Job Types
- software & tech, operations
- Experience
- managers
- Organization Types
- climate & sustainability, startups
- Location
- Bengaluru - Remote
- Posted Date
- Company
- Omnidian
AI Summary
Job Description
As the Engineering Manager for Field Service, you will lead a team responsible for the Field Service platform, focusing on technician experience and field operations. You will establish and grow the CRM engineering presence in India, partnering with US leaders. Your role involves building the team, developing talent, and driving delivery excellence while fostering a collaborative culture and adopting modern engineering practices, including AI-driven development.
Hard Requirements
- 8+ years of software engineering experience
- 2 to 4 years leading engineering teams
- Hands-on experience implementing or developing solutions on Salesforce Field Service
- Strong experience delivering enterprise applications on the Salesforce Platform, including Service Cloud
- Strong technical knowledge of Apex, Lightning Web Components (LWC), Flow, Salesforce APIs, integration patterns, and platform architecture
- Demonstrated success hiring, mentoring, and developing high-performing engineering teams
- Experience leading Agile software development teams through the full software development lifecycle
- Experience establishing engineering best practices including CI/CD, automated testing, code quality, and operational excellence
- Strong communication and stakeholder management skills
- Experience working across distributed global teams
Soft Requirements
- People-first engineering leader
- Enjoys building teams and mentoring engineers
- Thrives in environments establishing new teams and processes
- Combines technical depth with strong execution and communication
- Enjoys solving complex engineering challenges
- Collaborative, adaptable, and comfortable with globally distributed teams
- Believes modern engineering practices, including AI, improve productivity and quality
- Experience building or scaling engineering teams in a growing organization
- Experience leading distributed teams across multiple geographies
- Experience with Salesforce AI capabilities
- Experience integrating AI capabilities into enterprise applications or engineering workflows
- Salesforce certifications (Application Architect, System Architect, Platform Developer II, Field Service Consultant)
- Experience integrating Salesforce with ERP, GIS, customer communications, telephony, or other enterprise platforms
- Experience in renewable energy, utilities, asset management, or field service industries