Fleet Coordinator - Last Mile(Delhi) - Contractual

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Countries
India
Job Types
operations
Experience
mid
Organization Types
tourism & hospitality, transportation & mobility
Location
Delhi
Posted Date
Company
Flix

AI Summary

Job Description

Manage day-to-day last-mile ground operations and real-time traffic control in Delhi NCR. Ensure smooth cab dispatch, resolve operational disruptions, and work with operators to improve punctuality and customer experience. Coach drivers, manage ground teams, and oversee operator performance and relationships.

Hard Requirements

  • 3-6 years of experience in ground operations, last-mile logistics, fleet coordination, or transport operations
  • Experience managing frontline teams and third-party vendors/operators
  • Strong grasp of punctuality/SLA-driven operations
  • Comfortable with real-time, on-ground decision-making
  • Data-literate (dashboards, spreadsheets, reporting)
  • Excellent stakeholder management and communication skills
  • Working knowledge of Delhi NCR geography, traffic patterns, and transport hubs is a strong advantage

Soft Requirements

  • Customer-first mindset
  • Willingness to work in shifts and be on-ground
  • Proficiency in English and Hindi

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