It Associate I
- Countries
- Mexico
- Job Types
- other
- Experience
- entry
- Organization Types
- logistics & supply chain, transportation & mobility
- Location
- Ciudad de México
- Posted Date
- Company
- Uber Freight
AI Summary
Job Description
Provides tier-1 IT support to employees via in-person and remote assistance: answering tickets, troubleshooting hardware/software, Google Workspace support, user onboarding/offboarding and account provisioning, IT asset inventory management, basic TMS support, and assisting with deployments, office tech projects, and documentation. Hybrid schedule, morning shift.
Hard Requirements
- Completed bachelor's degree
- 0-1 years related experience
- Basic English
- Experience troubleshooting and replacing hardware on desktop and laptop computers
Soft Requirements
- Software installation, patches and updates on desktops, laptops and servers
- Basic network, software, and printer troubleshooting
- Customer service experience