Service Manager (M/W/D)
- Countries
- Germany
- Job Types
- other
- Experience
- managers
- Organization Types
- tourism & hospitality, transportation & mobility
- Location
- Berlin
- Posted Date
- Company
- Flix
AI Summary
Job Description
Plan, manage, and ensure quality of all cleaning services for FlixTrain trains, including interior/exterior cleaning, graffiti removal, and waste services. Manage contracts, budgets, vendor selection, negotiations, and invoicing. Conduct on-site quality inspections, onboard new partners, develop cleaning concepts, and continuously improve cleaning and service processes.
Hard Requirements
- Experience managing service providers
- Commercial training or business administration degree
- Fluent German and good English skills
- Willingness to travel within Germany ~2-3 days/month
Soft Requirements
- Experience in cleaning or facility management
- Experience in the rail industry
- Knowledge of account or contract management