Customer Service Operations Liaison
- Countries
- USA
- Job Types
- sales & business development, operations
- Experience
- mid
- Organization Types
- government & public sector, transportation & mobility
- Location
- Norfolk
- Posted Date
- Company
- Hampton Roads Transit
- Salary
- $19.91 - $24.88 hourly
AI Summary
Job Description
Serve as a liaison between dispatch and operations, managing delays and customer complaints. Respond to customer inquiries regarding routes, schedules, fares, and HRT services. Process complaints, update route information, and provide clerical support. Operate transit systems and maintain records.
Hard Requirements
- customer service
- word processing
- spreadsheets
- transit master ACS and CAS system operation
Soft Requirements
- dynamic
- customer service oriented
- energetic