Process Intelligence & Automation Engineer (Celonis)(M/F/D)

AI Summary

Job Description

Design and deliver end-to-end automated processes on the Celonis platform to resolve customer cases without human intervention. Responsibilities include data integration, modeling, automation development, ensuring reliability and scalability, and collaborating with business and IT teams. Document all technical and data requirements to ensure maintainability.

Hard Requirements

• 3+ years hands-on building production automations on process orchestration or automation platforms.
• Celonis experience is a strong plus (Data Integration, PQL, Knowledge Models, Action Flows, Process Orchestrator).
• Experience with platforms such as n8n, Camunda, UiPath, Power Automate, or Make is relevant.
• Proven end-to-end delivery experience.
• Owned and shipped solutions handling transactions at scale (1M+ annually).
• Working SQL and data modeling basics.
• Solid understanding of how core operational systems work (CRM, ticketing, order management, ERP).
• Fluent in system integrations: REST and SOAP APIs, authentication mechanisms, webhooks, rate limits, and data exchange formats (JSON, XML).
• Ability to independently read API documentation and navigate integration patterns.

Soft Requirements

• Hybrid profile: thrive in a technical-business role, gather requirements, and explain technical decisions to non-technical stakeholders.
• Clear written documentation and communication in English.
• Conversational automation experience: connecting automated workflows to chatbot or voicebot platforms is a plus.