Enterprise Implementation Specialist

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Countries
USA
Job Types
operations
Experience
mid
Organization Types
startups
Location
USA
Posted Date
Company
Crossbeam

AI Summary

Job Description

Own end-to-end implementations for enterprise customers (3,500+ employees), from contract close to go-live within a 90-day target. Lead scoping, kickoffs, CRM and integration setup (Salesforce, HubSpot, Dynamics, Slack, Snowflake), use-case-driven project management, enablement workshops, technical escalation, and act as ongoing technical advisor alongside Account Success Managers.

Hard Requirements

  • 2+ years implementation or onboarding at a B2B SaaS company
  • 1+ year customer-facing role
  • Experience running technical implementations end to end with strong project management
  • Hands-on CRM configuration experience (Salesforce or HubSpot) and integrations
  • Consultative, solution-oriented mindset
  • Strong organization, attention to detail, and communication skills

Soft Requirements

  • Experience with enterprise customers (3,500+ employees)
  • Microsoft Dynamics experience
  • Familiarity with MCP and AI tooling
  • Outcome-focused, consultative communication style
  • Comfortable engaging admins through executive stakeholders
  • Proactive ownership of multi-stakeholder projects
  • AI fluency for productivity

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